Bob Laird

Sodus NY

January 9, 2006

Edited May 18, 2008

Very lightly edited for further clarity April 2, 2009    

For the full 2008 story, visit http://sirhute.com/eastman-acoustics.htm

 

 

If you have heard the new Eastman Theatre and wish to comment, kindly email:

bob789@rochester.rr.com.com

 

 

THE RENOVATED ACOUSTIC OF THE EASTMAN THEATRE:

A SUPERFICIALLY IMPRESSIVE SONIC MUDDLE

 

Something is wrong with the sound of the Rochester Philharmonic Orchestra in the Eastman Theatre.

I used to haunt the place decades ago as a music student, and later as a young adult with RPO season tickets. In that era there was no orchestra shell. Heavy velvet curtains were hung onstage at the rear of the Orchestra and on the sides, with an open ceiling above, all the way up to the catwalks.

It was from that strategic position that dozens of ping-pong balls were once anonymously released during an RPO concert, as conductor Laszlo Somogyi began the second movement of a Haydn Symphony. Seemed at first like the sky was falling, till the second or third bounce identified the descending objects. A few days later there appeared on an Eastman School bulletin board a neatly hand-lettered 3x5 card soliciting 100 pumpkins in exchange for 300 ping-pong balls, but fortunately nothing ever came of it.

The best orchestral sound I have ever heard in the Eastman Theatre was on a Saturday night around 1970, when Eastman School Director Walter Hendl guest-conducted the RPO in “Pictures at an Exhibition.” 

Back then, thick velvet valance curtains were hung across the front of the stage, full width and fairly low. For Hendl’s concert, the valance curtains were rolled way up, out of the way. The drapes at the sides and rear of the orchestra remained in place, although slid open at intervals.

That’s all it took to release the orchestra’s sound into the hall with exceptional depth, brilliance, warmth, and clarity. The emotional impact of that night’s orchestral sound persists.

Hendl knew what he was doing. He had conducted in concert halls worldwide, and had been Associate Conductor under Fritz Reiner at the Chicago Symphony during an era of sonically and artistically acclaimed concerts and recordings of that Orchestra. He had made several recordings himself with the CSO. 

Apparently no one took note of Hendl’s so simple and inexpensive acoustic revelation, or maybe those in charge simply preferred the more conservatively curtained decor. The valance curtains and the surround curtains were restored to their traditional position for ensuing concerts.

The curtains lasted until 1972, when Kodak underwrote a huge gilded stainless steel ‘eyebrow’ positioned above the full width of the stage and angled outward toward the hall, as well as a tall multi-panel tan-colored, plastic-damped stainless steel shell winched down in one of four possible iterations around the orchestra. Both eyebrow and shell (and a floating ceiling) were intended to reflect sound down and outward. The house seats were replaced with slightly wider new ones which also were designed to absorb less sound, and they were reduced in number from 3,347 to 3,094.

As a fairly naïve young adult I eagerly looked forward to hearing the improved hall. I’ll never forget my disappointment.

The 1972 sound became brighter but not clearer, as it bounced and skimmed off the huge new essentially flat reflecting surfaces, no doubt also resonating with them to some degree. Lacking the ability to levitate, I never rapped my knuckles on the floating ‘eyebrow’ after a concert, but the tall brown surround panels had a distinct, if damped, metallic sound when struck.

The new sound was more palatable if one moved centrally back in the Orchestra seating until a bit underneath the Mezzanine overhang, or better yet to the Balcony, where sound seemed to arrive directly upward from the stage, less affected by reflections and refractions related to the shell and the eyebrow.

The goal sought and achieved in 1972 was to greatly increase near reflections of orchestral sound onstage and to the front of the house, and as well to add a supposedly more exciting ‘presence peak’ in the frequency response curve of the hall, rather like turning up the treble knob on a stereo.

 

You Can’t Go Home Again

After a lengthy gap in my RPO attendance, I went with a friend to the October 8, 2005 performance of Torke, Mozart, and Mahler, conducted by Peter Bay, with piano soloist John Nakamitsu. We enjoyed the pre-concert talk (and the festive trumpet choir in the balcony), and then we plunked our unsuspecting ears down in tenth row right center to await the Torke.

I noticed that Kodak’s gilded ‘eyebrow’ was gone, the front curtains were raised very high, and a tall new shell emulating existing Eastman Theatre architecture was in place around the Orchestra. The music began. Screech, slam, bang, whump, and more screech. Holy Beethoven, Batman! Something is not right at the Eastman Theatre!

When the piece ended, my companion agreed that the orchestra had sounded painfully bright and harsh, so as the piano was being readied for the Mozart Concerto we moved farther back, to seats more central and just forward of the loge overhang. As the stage was being set up, the players’ random noodling sounded more spacious. Problem solved?

One might wish. Trouble was first apparent when the Concertmaster depressed the ‘A’ on the piano for tuning. I heard not one attack, but two attacks in extremely rapid succession, as ‘di-dum’. The effect was similar to the sound of a poorly checking hammer bouncing and striking a piano string twice in succession, but much quicker. Acoustically such an anomaly is known as ‘slapback,’ whereby a strongly reflected soundwave arrives at the listener’s ears a split second later than the direct wave from the source of the sound.

The Mozart began. The piano sound at our seats was sweet but blurry, and rapid rising scale passages from the piano suffered from an edgy ripping of that ‘di-dum’ slapback across the entire run. Extended piano trills were blurry and were heard as if from two directions; the pitches themselves from the piano, and, bouncing off stage left, a related but overemphasized low-frequency rumble from the thumping of the piano action. 

The orchestral accompaniment in the Mozart may have been superb. But like trying to discern visual details through fogged glasses, the ears could not focus on anything beyond generalities within the acoustic haze. The hall smeared whatever tight ensemble likely existed on stage.

For the Mahler, we retreated further, all the way up to the second to last row in balcony center. As over past decades, the clarity of inner voices was best in that location, but now the sound was not so relaxed as in the past. The middle and upper ranges were unnecessarily loud, and they had a projected edge to them, over top of a distinctly harsh hall ambience.

The strings sounded thinner than ever, and the trumpets sounded spotlit. It was the visual analog of an exploded mechanical drawing, each component thrust separately outward with little sense of the whole. There was conveyed very little of the richly contrasting oomph and tenderness that is part and parcel of a Mahler Symphony. It all felt rather academic. I did not glance at my watch, but the thought occurred to me that I was basically just waiting for the Symphony to end.

At all three of our seat positions the bass sounded like an expensive stereo with a mismatched sub-woofer: close, but no cigar. The very lowest octave of bass was actually less audible than in the past, overshadowed now by a powerful broad sympathetic resonance slightly higher up in the ‘bass’ range. 

 

Naturally Balanced Bass: A Dim Memory

The musicians on stage currently enjoy a visceral thrill from bass vibrations conducted by the newly sprung stage floor, which was designed to be both acoustically resonant and also ballet dancer-friendly. But the most natural bass would result from a non-resonant floor and a non-resonant shell (or no shell at all, which by definition would introduce neither mechanical resonance nor standing waves).

It is very difficult to purposely excite a resonance in a secondary material (the stage flooring) without detrimentally coloring the attack, decay, and timbre of the original sound. The bass was being reinforced in an odd manner, calling too much attention to that part of the spectrum. The effect was not unpleasant in an iPod-ish sort of way, but it was unnatural. 

There is a naturally appropriate weight to live acoustic bass that provides a satisfying foundation for middle and higher frequencies. If the latter have been rendered harsh-sounding by brightly-reflected interference patterns, and thus experienced psychoacoustically as too loud, the natural bass balance is thrown off. Unfortunately this became the case to some extent at the Eastman Theatre after the 1972 ‘presence peak’ was engineered, and it is far more the case now, since the acoustical changes in 2004.

The bass balance heard by the audience in the pre-1972 Eastman Theatre was always appropriate. On stage, it did sound light to the musicians. But blooming into the hall, strong bass was there when called for, and it could grab you in the gut in Rite of Spring, Firebird, and Symphonie Fantastique. In a classical symphony, the bass line floated with precision and clarity out to the audience.

When Kodak’s 1972 “improvements” artificially projected the mids and highs, making them sound brighter and louder, the bass heard by the audience began to seem lighter in comparison.

It is a pity that over the ensuing thirty years we became so used to the brighter acoustic of the 1972 'presence peak' that the imbalance it introduced was apparently taken as a baseline for further improvement, rather than seeking first to rediscover the sound of the original geometry and topography of the hall itself.

There is no way for natural bass to balance with enhanced brightness. But the solution is not to enhance the bass also.  Rather the solution is to tame the artificial brightness.

Even when natural acoustic bass does not have to compete with artificial brightness, it may today seem light to some. Natural bass is of a more relaxed and acoustically genuine realm than is the amplified electronic bass heard in popular music, or via the gonad-thumping pulses heard from within various four-wheeled metal vibrators cruising past the Theatre along Main Street. 

The way to obtain a natural balance of sound in the Eastman Theatre is not by applying to live classical music acoustical algorithms similar to the standards of rap and hip-hop, including the gut-thumping whump and the loud outcry of self-validation. There is plenty of room in this world for a vast variety of music and sound, but the differences are to be respected, not homogenized. Applied to live orchestral music this same formula yields a beast of a bright but useless color.

The Eastman Theatre is currently upholding sonic standards that are inappropriate for classical music, and which weaken it. Live acoustic classical music must be appreciated on its own terms. If it is to be performed in a huge hall (N.B. we are talking total cubic feet of air, here, not just number of seats!), it simply will not sound as loud as it would in a smaller hall. Attempts to make the music sound louder in the Eastman Theatre have thus far succeeded. But the piper has been egregiously paid via reduced clarity, increased stridency, and a poorer balance of orchestral sound.

 

How To Achieve a Harsh and Screechy Sound

A sensitive listener may ask that a stereo playing at a moderate volume be turned down. Usually it is not the stereo’s loudness but rather its subtle electronic distortion that offends the ear. Turning it down lessens the audibility of everything, including the distortion, while still allowing a listener to ‘hear the tune.’ 

Distortion can manifest acoustically in the air in a concert hall, where the sound cannot be turned down. It can be caused by strong delayed reflections that recombine with the direct sound wave from the orchestra, adding and subtracting out of phase energy in a ‘comb’ effect, altering the natural frequency curve of the music, and blurring the original sound. False brightness and even harshness and can occur by the same means, particularly during louder and more complex passages. The resultant muddle interferes with the audience’s ability to listen in clarity to what the composer intended to be heard. 

Since the 2004 changes, there is a particularly strong sonic reflection in the Eastman Theatre, a ‘slapback,’ or extremely fast and very loud echo, about 80 milliseconds or so (at a guess) delayed relative to direct sound from on stage. 

The undesirable echo must somehow involve the new shell, the newly hardened walls, and perhaps the refinished stage floor, because nothing else has been changed, acoustically. The slapback may travel a circuitous, multi-hop route before banging back into the direct sound at a listener’s ears a split second too late. The same effect is heard onstage at some stand positions, potentially confusing ensemble. Besides the walls, the vaulted ceiling above the chandelier may be involved, as well as the heavily-painted, hanging, concavely curved surfaces at the front of the mezzanine and balcony.

The potential for slapback was likely inherent in the geometry of the hall all along. But now sound from the stage is projected more strongly outward by the new orchestra shell, and it is no longer partly absorbed and scattered by the original composition and original surface topology of the now sealed and hardened Zenitherm Theatre walls.

The problem with slapback is that it is too loud at the instant of intersection with the listener’s ears to fit an ideal decay curve of ambient sound in the hall, relative to the direct sound. It is this anomalously delayed loudness peak that makes the reflection objectionable. Rather than politely subsiding into the hall ambience, the slapback claims autonomy as a discrete faux event that loudly competes with the orchestra’s direct sound, a split second later.

Even when not discerned as a discrete slapback, the loud echo is there all the same, doing its dirty work. Not all listeners, at all seating locations, will hear the anomaly as a slapback, but they will hear its effects throughout all the music, including blurring and edginess, or even harshness on louder and more complex passages.

In our Orchestra Center seats just forward of the Mezzanine overhang (during the Mozart Concerto), the sound seemed at first very spacious. But it was a hazy, confusing spaciousness, which the ear tried unsuccessfully to decode. Very little clarity of musical information was retrievable from the jumbled waveforms arriving at our seats.

There is an excellent graphic example of slapback shown in the final oscilloscope trace (which contains the words “audible echo”) near the bottom of http://sirhute.com/slapback-discrete-strong-echo.htm   Note that as the attack is smoothly decaying, a strong reflected spike suddenly obtrudes upon the listener. This is what is currently going on all the time throughout the Eastman Theatre, most noticeably in the Orchestra seating and, alas, onstage.

The same web page compares the measured clarity of the Eastman Theatre in 1959 (during the heyday of the Mercury recordings – see below) with that of other halls worldwide, in measurements taken by famed architectural acoustician Leo Beranek. The 1959 Eastman Theatre comes up almost dead center in the preferred range, leaning just slightly toward clarity and away from excessive reverberation. Why did we give that up? And why did we predicate the 2004 “improvement” upon the failures of the 1972 “improvement,” rather than upon the original hall and the original curtained and shell-less concert set-up?

The renowned acoustics of the original hall (which admittedly only Producer Wilma Cozart of Mercury Records and later conductor Walter Hendl seemed to fully understand, mid-century) have long been lost in tampering. In 1972 it would have been a heck of a lot cheaper just to remove the low-hung valence curtains, as did Hendl for Pictures at an Exhibition, or to remove both valence and surround curtains as did Mercury for its recordings, and maybe to pull up the carpet. Had that been done, my bet is that the 1972 changes would never have occurred, and that any 2004 changes would have been strictly mechanical, not acoustical.

Rochester has now for three and a half decades been denied the limpid acoustical truth of the Eastman Theatre, and things have gotten worse with each ‘improvement.’ A presently unpopular view, to be sure, but popularity does not automatically infer perspicacity.

 

Loudness Gained, Warmth and Clarity Lost

 

“The brass sounds wonderfully warm and sonorous, the strings rich and full, the woodwinds brilliant and clear.” 

—Audience member comment about Severance Hall in Cleveland, post-renovation, as quoted on the website of Akustiks, the acoustical consulting firm hired for the 2004 Eastman Theatre renovation. http://www.akustiks.net/

 

Honestly now, is this currently how the Eastman Theatre sounds? It did in Walter Hendl’s day (although with relatively small string sections), before the two renovations it subsequently endured. The 1972 renovation subtracted warmth from the hall. The 2004 renovation subtracted both warmth and clarity, adding a muddled bright blur, a false spaciousness.

Back in 1972 there was initially a very positive response to the strongly-sold changes, just as is claimed today of the strongly-sold alterations of 2004. It is only human for strongly-sold and poorly-examined beliefs to be readily bought into. We patrons may feel out of our element and so prefer to trust what others say. What is also operative is that the ear is often intrigued with any change at first, particularly if louder or brighter. 

Acoustical tampering with natural sound based upon a belief that the public prefers their entertainment ever louder, brighter, and with more impact, is a slippery slope toward long term dissatisfaction. Some today believe that the public seeks impact more than content. This bias already dominates TV and video.  But the fact that classical music must presently compete in a noisier world than, say, that of Beethoven’s Pastoral Symphony doesn’t mean that classical music must emulate that which it is not. Much ingenuous joy is trampled under such a game plan. 

If you walk from the din of the street into a stereo shop and buy the first system that grabs your attention with its ‘impact,’ ‘presence,’ and ‘detail,’ you will likely tire of its sound soon after you get it home. You may not recognize why. Perhaps you will even entertain inchoate suspicions that you just don’t like music quite so much as you had thought. Can anyone perceive the threat to live classical music attendance that is inherent in causing the Eastman Theatre to sound just initially loud and exciting, like a bad stereo?

The unique ability of classical music to draw a listener in rather than resorting to foisting itself aggressively upon him is usurped by intentional acoustical foisting in a concert hall. Listening in such a hall, it becomes easy to believe that classical music attracts you less than you had thought. There is probably no way to measure audience attrition related to this effect.

In a really good hall, at any dynamic level, the sound of live acoustic music is imbued with warm understatement and burnished subtlety set upon velvet silence. In such a hall, the music can draw the listener in, engage him, caress him, excite him, and sometimes even wallop him when the score calls for it. But never, in a good hall, does the sound of the music badger the listener, or scream at him, “Listen to me.”

 

Penderecki's Threnody and the Cringe Factor

Ideally, an auditorium should provide many variegated surfaces from which to reflect sound. When this is so, the sound becomes well dispersed, and its highest overtones are to a significant extent spent in transit, while leaving intact the lower, ‘warmer’ overtones.

When multitudes of such softer, well-dispersed reflections bump back into the orchestra’s direct sound, harshness or even ‘screech’ does not result. Instead, the orchestral sound becomes warmer, richer, and smoother, as the direct sound from onstage is nudged and stirred a bit from many different directions by a whole lot of softer, lower-overtone reflections.  

The problem in the Eastman Theatre is not the general property of ‘reflection,’ which in quicker and more variegated iteration could indeed make the hall sound simultaneously exciting and mellifluous. The problem exists because there is a dominant Eastman Theatre reflection that bounces with significant delay from very large, essentially flat or else focusing curved surfaces (likely either the fronts of the Mezzanine and Loge or the rear of the balcony). This resultant ‘slapback’ reflection presents to the listener, and to at least some of the musicians onstage, a secondary discrete event continuously subtending the direct outgoing sound from the orchestra.

The slapback’s peculiar bundle of coherency, loudness, and very briefly delayed temporal relationship with the orchestra’s direct sound is confusing to the ear. The music does sound more spacious, but it is a blurry spaciousness. As well, higher pitches and upper overtones become screechy during louder passages, as loudly coherent secondary waveforms slam into the original waveform and combine with it, yielding a resultant smeared phase-jumbled waveform of tremendously incalculable complexity. At times, particularly during louder passages, the effect is harsh enough to make a listener cringe. 

When a listener cringes, even subliminally, she automatically adopts a psychoacoustic stance of caution, and remains partially shut down for a time. For a while she misses subtleties that follow. Thus her total listening experience suffers, continuing well beyond just the screechiest moments.

Even a single tympani stroke excites a richly complex waveform, which begins to decay (audibly die away) immediately after the drumhead is struck. A listener in ‘cringe mode’ will miss the full richness of the attack and decay. The listener may be cringing in response to the ‘enhanced’ tympani attack itself, or she may still be reeling from an acoustically ‘improved’ violin crescendo a few bars back.

We are genetically programmed to pay greater attention to higher-pitched sounds, for the sake of safety and survival. Our ancestors in forest and jungle needed to differentiate the relative threat of any sudden audible event. Nearby sounds commonly deliver more high frequencies to the ear than do distant ones. The rustle of tall grass six yards away automatically redirects attention away from the sound of a waterfall toward which one is hiking. Until the source of the rustling is known and safely resolved, the waterfall, still every bit as loud, is heard only vaguely by the listener, psychoacoustically speaking.

Much the same battle of attention occurs when we attempt to engage our ears with the rich symphonic waterfall of a Brahms symphony. Listening either on an excessively bright stereo or in an overly bright hall, we remain programmed to attend first to the continually arising potential emergencies represented by various shrieks from the violins, or by anomalous bright harshness flanking us off the walls.

With the attention so engaged by false alarums, we miss the holistic symphonic message Brahms intended. We are simply unable to parallel process the inner voices and subtleties while dealing with semblance of threat. It is not a matter of choice; it is genetic.

Attention aside, loud sounds of any pitch can ‘mask’ simultaneous softer sounds. That, too, is a part of what goes on when louder than normal higher pitches (brightness) deny the listener full access to subtleties in the score.

False brightness may be defined as any emphasis of upper partials that deviates from their natural diminution within the ascending harmonic series. Put another way, if the violins sound a bit strident, rather than rich and warm, false brightness is occurring.

Any alteration of frequency response that deviates toward false brightness breeds tension as the ear and brain try to resolve what is really going on. The possibility of listening deeply into the score is subverted. On the other hand warm, natural, acoustic sound induces the listener to ‘lean forward’ metaphorically and even physically, to more fully apprehend its beauty.

Sadly, the role of false brightness in interfering with musical perception is not usually recognized except in retrospect, when the artificial enhancements that cause it have been removed. Suddenly there is nothing to cringe from and far more to listen to. We know not what we miss, until the impediment to our knowing is removed.

In 1964, Supreme Court Justice Potter Stewart famously wrote that it was difficult for him to define “hard-core pornography,” but that, “I know it when I see it.” Hard-core live acoustic music of phase coherency and naturally diminishing upper partials is recognizable by any who hear it, even though defining its peculiarly fulfilling sound and affect may be difficult. Its naturalness is recognizable by the human nervous system even if, until encountering it, we had not realized what we were missing (with all due respect for the late Justice Potter, to whose responses the public was not privy).

The ear can be fooled into considering false brightness an improvement at first. Rather like turning up the treble knob on a stereo, there seems more ‘presence’ during softer passages. But soon the untoward screech of a louder, more complex passage compels one to turn the treble back down to a more neutral, more harmonically accurate setting.      

There is a delicacy to string overtones that should never degenerate into a muddled screech, no matter how loud or complex the writing, or how tightly bundled the harmonies. Penderecki’s “Threnody,” written for fifty-two strings alone, contains the densest and most effectively dissonant string writing imaginable, replete with rich overtones combined in searing purity. Only when such a piece is presented in an ambience free from blur and screech can it be fully apprehended by the audience. Listening to “Threnody” is all the more a moving and empathic experience when the ears can open wide and lust freely for every iota of intense sound coming their way, rather than cringing from the louder passages.  

It would be disastrous to attempt to convey Penderecki’s “Threnody” in the presently garbled acoustics of the Eastman Theatre. A lot of audience members would decide, for the wrong reasons, that they just don’t have an ear for modern music.  

 

The Eastman Theatre vs. Severance Hall

It would yet be possible to regain warmth and clarity in the Eastman Theatre, although likely not at sound pressure levels (loudness) currently deemed desirable. 

The shape of the hall remains unchanged since it was built, and only certain surfaces were altered, or else new surfaces interposed, both in 1972 and in 2004. It was as a result of those very large, flat, newly reflective surfaces that the sound in both eras became not just brighter but also harsher, supporting a perception that the bass level needed to be increased in order to try to balance what had become wrong in the treble.

The effects of the most recent changes to the Theatre, completed in 2004, are far worse than were the already detrimental 1972 changes. The recent alterations have yielded an acoustical parody of a great hall, a misguided attempt to make the sound of classical music louder and more impressive, and damn the consequences to natural warmth and clarity.

The recent acoustical changes in the Eastman Theatre were undertaken after U of R personnel visited the renovated Severance Hall in Cleveland, home of the Cleveland Orchestra. The sonic results at Severance Hall were found impressive by Rochester’s emissaries. The Founder of Akustiks (the firm engaged as acoustical consultants by the University of Rochester) had consulted during Cleveland’s revamping of Severance.

The photographic essay available on line at http://www.clevelandorch.com/html/Severance/SevHistory.asp shows clearly that we are a long way from apples to apples with Severance Hall; specifically in the manner the far more variegated and convoluted interior architecture of the house and stage at Severance, helping to broadly disperse the sound in small packets rather than as huge slapping wavefronts. Compared with the interior of the Eastman Theatre, there is nary a broad, flat, hard surface to be found anywhere at Severance Hall. 

It is possible to accomplish mellifluous dispersion of sound without introducing harshness. At Severance Hall, this is done by using many surfaces of different shapes, sizes, materials, locations, and angles of incidence to disperse sound relatively equally throughout the hall. We sure could use some of them apples.

 

Zenitherm: Before and After

Applying a hard coating to the original Zenitherm blocks comprising the Eastman Theatre auditorium wall surfaces may have been a bad move. This was done to make them reflect more sound.

I say ‘may have been,’ because I did not hear the effects of the new shell alone, prior to the application of the coating to the walls. But at the October 8, 2005 concert, there was a strong sonic glare bouncing from the nearby wall to our initial seats in Orchestra Right Center, and a general ambience of glare at the other two seat locations we tried, in Orchestra Center and Balcony.

Zenitherm is a 1920’s blend of wood fiber and magnesium salts used as a faux-stone wall covering or flooring. It was manufactured in various colors, patterns, and shapes. It is in evidence locally in the form of rectangular gray blocks covering walls at the Eastman Theatre, Kilbourn Hall, and the Memorial Art Gallery.

The original manufacturer’s brochure for Zenitherm contains this acoustically relevant statement:

 

"The surface texture and composition of Zenitherm break up reverberation of sound. Where Zenitherm has been used in churches, theatres, or auditoriums, the acoustical values of the interior have been greatly increased.”

—Source: http://zenitherm.ftldesign.com/ under the section “Zenitherm, the Universal Building Material,” quotation buried in ZS04.jpg

 

The smooth, hard, polyurethane coating now covering the Zenitherm walls strongly reflects all frequencies, including the very highest. Is that desirable? At the Eastman Theatre, the sound is now too bright. 

What were the frequency curves of absorption, refraction, and reflection of the original Zenitherm? Did anybody bother to measure them? Maybe the Zenitherm should have been left alone, or maybe there was a happy medium, not known, because not looked for.

Was any empirical testing done before just slapping a coat of polyurethane on the Zenitherm? Temporarily hanging smooth Masonite panels on the walls and listening to the result would have been a logical move before permanently altering the walls’ reflective qualities for all future generations. Mounting a few Zenitherm panels in an acoustically isolated box and measuring the frequency curve and loudness of sound reflected from them, both before and after applying polyurethane, would also have been a good move.

Consider the many years of dedicated hard work and extreme attention to detail it takes to deservedly occupy the RPO stage or podium. Consider the consensus of peers about musicianship and instrumental sound represented by the decisions of audition committees. Should the irreversible alteration of the sound of a venerable concert hall be approached more haphazardly than all that leads to the creation of music on its stage?

Perhaps the resultant sound turned out differently than expected. All the more reason to ask where any due diligence was applied before commitment to irreversible change. The sonic results of the new wall coating are now imposed upon tens or hundreds of thousands of concertgoers in perpetuity.

If the manufacturer’s claims about Zenitherm were correct, it broke up reverberation of sound, which would ameliorate both slapback and harshness. Such artifacts may have been always potentially present in the geometry of the hall, but at a low enough level to be not problematic. Altering the acoustic properties of the walls may be what has brought to the fore a pre-existing potential problem.

To be fair, though, this may be only a part of the story. There may be occurring a sort of negative synergy, whereby the new shell focuses higher levels of brighter sound more directionally out into the hall, while the newly coated walls toss it about to a fault.

There are simple inexpensive ways to determine and repair what has gone wrong. Some of them are discussed below. But nothing will change unless concertgoers courageously suspend belief in the official hype long enough to listen dispassionately for themselves, and then undertake to voice loud concern, if indeed they feel any.

 

Fifty Years of Sonic Satisfaction, Then the Meddling

The Eastman Theatre was completed in 1922. Its acoustics sufficed for nearly fifty years. After the 1972 acoustical changes, a slowly recognized dissatisfaction with the resultant sound eventually grew to the point of trying again in 2004. 

Perhaps the real problem, though, was the misguided 1972 attempt, itself. Was there subtle pressure felt to bring the sound of the Theatre into closer competition with modern developments in entertainment?

Loud rock and roll was well established, and surround-sound movies had appeared in theatres. Blazingly powerful home stereos had become available, and stereo vinyl records had been around for a little over a decade. Commercial stereo recordings were often extremely hyped-up sonic products. It was common to push multiple microphones into orchestra sections, and also to use separate microphones to spotlight soloists. Artificial echo or ambience was commonly added. The end product was literally ‘engineered’ to fit somebody’s conception of how to improve on natural sound, which usually meant artificially closer, louder, and brighter. 

Once, around 1970, I arrived belatedly in the ticket lobby in time to catch the second half of an RPO concert. A young man was asking someone in the lobby about a possible refund, because he was disappointed that what he had just heard lacked the impact of his stereo at home.     

Documented dissatisfaction with the acoustics of the Eastman Theatre appears to have been notably absent during the early years of its existence. The book “For the Enrichment of Community Life,” written by Eastman School Historian Vince Lenti, is a superb resource covering the first ten years of the Eastman School, from 1922 to 1932, and mentioning many notable classical musicians who performed at the Theatre in just its first decade. These included conductors Willem Mengelberg, Eugene Goosens, and Fritz Reiner. Instrumental soloists included Jascha Heifetz, Mischa Elman, Josef Hoffman, Alfred Cortot, and Vladimir Horowitz. Singers included Beniamino Gigli and Rosa Ponselle. Surely amongst these personages were egos sufficient to raise complaint about the acoustics of the brand new Eastman Theatre, had they been perceived as problematic. 

Mengelberg, in particular, had high praise for the Eastman School as a whole. If he disliked the Eastman Theatre’s acoustics, he missed his chance to say so. It may be pertinent that, as quoted by Lenti, Mengelberg specifically appreciated at Eastman “the atmosphere of quiet and repose essential to the serious study of music.” Of course this was a different era, eighty years closer to the sonic world of Beethoven’s Pastorale Symphony than is our present incessantly loud culture.

Aesthetic values change over time, but inevitably the pendulum swings back, and as a result of our excursion we may finally know the starting-place for the first time, by comparison. (T.S. Eliot’s “Four Quartets,” the Prodigal Son, etc.)  

For now, however, many are exploring some supposed need to hear louder sound with more impact than sufficed a few decades ago. The sound must somehow call attention to itself to impress us. Perhaps this constitutes an effort to grab and hold shards of ever more scattered attention amidst the ubiquitous clamor of modern media. But this is not the way to receive the most benefit from listening to a live acoustic classical orchestral concert.

Some conductors are imprinted upon the sound levels and brightness they hear directly in front of the orchestra. They may wish to convey that perspective, in large part, throughout a hall. The larger the hall, the more unlikely becomes such possibility, and efforts to do so can result in clangorous parody. Even the 2008 reduction in Orchestra Level seating still will leave the Eastman Theatre acoustically a very large-volume hall, because the balcony and the huge volume of air above it is to remain as deep as ever. (And by the way, the new box seating to be tacked onto the existing side walls, while offering a great place to see and be seen, will be just as harshly disastrous to the sound heard by their occupants as presently is sitting in the existing house seats far right or far left.)

There are other perfectly valid perspectives besides the conductor’s upon live orchestral sound. Many a patron would find it sonically disconcerting to move forward from his well-imprinted seat locus in order to turn pages for the Maestro onstage. In ideal circumstance there is rounded warmth and burnished lushness available at the back of a hall that the conductor is not privy to, although admittedly it is the conductor’s exploded aural view that allows him to fine-tune what will be heard out in the hall.

The acoustic philosophy of 'louder, brighter, more impact' should raise concern. Such attributes are superficial compared to the music itself. Their implementation at the Eastman Theatre has obscured the music. Emotional affect is being smudged and weakened within a superficially impressive sonic muddle.

A good concert hall is one that offers refuge from clamor, not competition with it. A good hall encourages audience members to quiet themselves and listen.

 

From “Beautiful Acoustic Properties,” To a Hazy Blur

From the acoustic perspective of the musicians on stage, the original Eastman Theatre long had a reputation of sounding somewhat ‘dry’ (non-reflective, non-echoic). Not a whole lot of the sound the musicians produced on the stage before the 2004 renovation was reflected back to them, for them to hear. Yet decades of superb music making somehow occurred under those conditions.

Out in the house, however, there was a good ambient mix of warmth and clarity. You can hear a bit of the old hall ambience to this day on the famous Mercury Records Living Presence series of recordings of Howard Hanson’s “Eastman-Rochester Orchestra” and of Frederick Fennell’s Eastman Wind Ensemble, made in the Theatre in the late fifties and early sixties, and later reissued on CD. 

The Mercury recordings are true historical documents of how an orchestra sounded in the Eastman Theatre in those days, with no orchestra shell in use. Mercury’s respected recording director, Wilma Cozart, sought to recreate the actual experience a listener would have if sitting tenth row center.

The microphones were hung above and just forward of the front of the Orchestra. They were omni-directional, receiving ambient information from the hall as well as direct sound from the stage. Although the recordings were made in an empty hall, the relative level of recorded hall ambience is actually less loud than it sounded in person farther back in the hall when the hall was occupied by an audience. But a sense of the original ambience is preserved. The honest instrumental timbres heard during that era are also evident, along with the original pinpoint clarity of sound. Post 1972, that original powerfully understated and distinctly focused sound was no longer heard in the Eastman Theatre.

Mercury also regularly recorded the Detroit Symphony, the Minneapolis Symphony, and the London Symphony, each in their own recording halls, using the same microphone setup, and even using the same mobile recording truck, which was actually shipped to England at times. The recorded Mercury sound of the Rochester orchestra in the Eastman Theatre is distinctive, and in some ways preferable to the other halls. There is a greater range of color to the palette of timbres, set spaciously across the stage and deep into it. It is a refreshingly simple sound, one which has not been heard from the Theatre since 1972.

Here are quoted excerpts [emphases mine] from the album cover of a Mercury recording (SR90002) of Gershwin’s “Concerto in F” and “Rhapsody in Blue,” with pianist Eugene List, and Howard Hanson conducting the Eastman-Rochester Symphony Orchestra, in the Eastman Theatre:

“The recording was made in the Eastman Theatre in Rochester, New York, a building distinguished for its beautiful acoustical properties.  

. . . the entire panorama of the orchestral sound is vividly present, with all the spatial dimension of a live performance.  The brasses speak from the rear of the stage; the low strings and harp from the right; the solo woodwinds from the center; and the higher strings and percussion from the left. The sound of the piano is always clear and individual, yet a perfect balance between it and the rest of the orchestra is always maintained.”

 

This was not mere advertising hype. Wilma Cozart’s purist recording philosophy and its results have stood the test of time, highly regarded by generations of reviewers, including even the re-issues on CD.

The Mercury recordings sound very much like the old, pre-1972 Eastman Theatre, complete with a warm hall ambience decaying for just over a second and a half, an ideal figure. The recorded sound is significantly clearer and warmer than concertgoers presently hear in person in the Eastman Theatre. 

What has gone wrong? There is no real warmth remaining now, and sound from the stage is being projected in an overstated and blurred manner that mocks any sincere attempt to listen deeply into the score.

In the era of the Mercury recordings, there were two trade-offs for the sake of acoustical warmth and clarity at the audience’s ears. First, the musicians had to allow, very successfully, for hearing themselves less well (or at least differently than now). Second, the sound in the hall, while far clearer and better balanced, was slightly less loud than at present.

Quality of sound is more important than quantity of sound. Honest authority is better than strained or blurred projection. Less was most definitely more, and it was a sound into which one could listen deeply, without ever cringing from harshness.

Hearing occurs passively when the ears intercept sound. Listening is a conscious choice. Listening is more focused, more intense, and a richer experience than is mere hearing. Alone in a forest clearing at dusk, one hears rustling grass and the snap of a twig. Then begins the listening. 

As things stand, concertgoers in the Eastman Theatre are in significant measure being denied the option to listen, as may a skier be denied crisp visual cues amidst the brightly reflected glare of sunlit snow. 

Newer audience members tentatively exploring the RPO concerts may have no idea what has been lost. If they are denied the opportunity to listen past the loud haze that now envelops the music, some may just assume that this is what live classical music sounds like—a big, loud stereo. They may wonder what all the fuss is about, and just go to the movies on their next night out. There is little reason to continue buying tickets to performances that you cannot listen to.    

 

Perfect Sound Forever

After sustaining for a decade the advertising myth that the first audio compact discs provided “Perfect Sound Forever,” CBS/Sony in 1992, at the summer Chicago Consumer Electronics Show, finally admitted that CD's had never sounded as good as original analog master tapes and associated vinyl record pressings, and introduced a second generation CD with a higher sampling rate. Since then, further sonic improvements and newer digital formats continue to come about. 

A quarter of a century after the promise we continue more humbly and more successfully to doggedly approach it. Obviating the ticks and pops of vinyl records did not address emulating analog’s superior low-level resolution—the attribute that more accurately reproduces the tympani’s decay envelope after a stroke upon the drumhead, as well as myriad other subtleties enfolded in the texture of any piece of music.

It is human nature to hope and believe that ‘new’ means ‘better’, especially if experts say so, and a lot of money is involved. This is true both of recording technology and of an Eastman Theatre renovation. It took thirty years for the highly-touted three million dollar 1972 acoustic ‘improvement’ to be officially rejected. How long will it take to come to our senses about this one?

How many listen for themselves and trust their own assessment of what they hear? We humans are often more sensitive and intuitive than we admit to ourselves, but commonly we just don’t pay attention. It doesn’t take a degree in physics or in music to permit consciously facing our own joy or malaise about the sound at a concert. Who will risk telling the Empress that her new vestments are too gaudy to serve the simple ceremony of live acoustic classical music?      

 

What RPO Musicians Hear; What the Audience Hears 

Historically very little of the holistic power of the RPO’s sound was reflected back to the musicians onstage in the Eastman Theatre. Some RPO members bemoaned this, but for decades they dealt with it extremely well in terms of what they were able to produce for audiences out in the hall. Ironically, the 2004 acoustical changes have caused serious new problems both for those on stage and for those who pay to listen. 

A further problem is that RPO string sections have always been relatively small, and sometimes sound a bit thin and strained in louder passages. This is particularly so with the violins, through no fault of the players, bearing down as they must at times to produce something approaching a large, lush sound. Historically the full weight and glory of the brass has been denied the Eastman Theatre RPO audience, so as not to overpower the strings. 

The new shell and the house wall treatment have not helped this situation at all. During my single concert experience with them so far, the strings were further stripped of any rich glow, and the brass was too loud. This was most noticeable in the Mahler, from seats in the upper balcony. The playing was fine in the Mahler, but there was no sense of gut-level emotion conveyed, by either brass or strings.

Did the players somehow commit more deeply to richly resonant tone production in the past when their aggregate sound did not bounce back at them so strongly, and after a disconcerting tiny delay? Are they fooled now by how loud, if sometimes rhythmically jumbled, they sound to themselves on stage? Psychologically and acoustically it may be a question of the orchestra’s gingerly coupling only with the loud ‘slapback,’ rather than coupling in with the massive load represented by the old, untreated house. Singing in the brand new shower, as it were.

 

Acoustic Limbo 

In the split second it takes a lovingly sculpted musical phrase to arrive at a listener’s ears, the medium of the Eastman Theatre is adding a degree of extraneous information and subtracting a degree of truth from it. The message is being compromised by the medium. 

In a brief telephone conversation with Chris Blair (on October 18, 2005), whose firm Akustiks consulted on the Eastman Theatre renovations, he acknowledged the slapback, but emphasized that Phase Two of the project, which proposes to shorten the orchestra seating and to add box seats along the walls, will improve the sound. 

Box seats and a shorter orchestra level will certainly change the sound, by altering some of the reflections. But concert halls are not effectively fine-tuned acoustically by a one-shot irreversible addition or divestment of anything, be it wall sealant, seats, or an architect’s visually pleasing placement of box seats (which the egalitarian George Eastman purposely eschewed).

Phase Two, to proceed in 2008, offers only vague promise of some sort of sonic improvement—including, according to Chris, amelioration of the ‘slapback’ as a function of further physical changes to the dimensions and topography of the hall. We shall see. One hopes that those who brought us the 1972-style sound and 2004-style sound were of a different ilk than shall be the rescuing superheroes marching beneath Akustiks’ banner in 2008. But don’t count on it.

Will those involved call their shots accurately and then follow through with mellifluous results, or will they simply announce “Mission accomplished?” After which we gullible masses shall yet again have no choice but to muddle along half-hearing what might have been, or not even that, between jumbled waves of sound.

 

Unexpressed Qualms

It is true that the experts have spoken, the money has been spent, and the matter seems a fait accompli. But I wonder if there is not a significant minority or even a silent majority of concertgoers who are less than happy with the recent sound of the Eastman Theatre, though unsure of why this is so, or what has caused it, or even how to describe it, and to whom.

There may be also a large group of ‘undecideds.’ Bear in mind that the ear is often intrigued with a fresh sonic change. Only gradually arise second thoughts, and a more objective weighing of what was left behind against what was at first thought gained. 

I am told officially that virtually no one has expressed qualms. But since my experience at the October 8, 2005 concert, I have encountered others who are less than ecstatic about the present sound of the hall.

The perception of more than one veteran RPO violinist is that sound from the brass at stage left is now “delayed” to the point that it becomes all the more imperative to watch the conductor rather than rely in part upon what is heard. It would appear that the presently-dominant slapback is impinging not just upon audiences, but also upon the musicians onstage, at least in larger ensembles. The new shell has not allowed the musicians to hear each other better, at least at some stand positions. It appears to have actually made ensemble more difficult.

By the way, given the current overly live and blurry Eastman Theatre, using loud amplification at Pops Concerts just adds insult to injury. A dry hall is best for amplified concerts. A bright, live hall calls for most judicious use of microphones and amplification.

 

Gratitude and Disappointment

None of my expressed concern is meant to impugn the dedication of the talented principals and administrative decision-makers involved in the Eastman Theatre renovation. It is far easier to criticize after the fact than it is for those in the vanguard to take risks and try something.

I recognize with gratitude all those who have stepped forward in teamwork to improve the Eastman Theatre. As part of the renovation, many wondrously useful physical and mechanical improvements have been successfully implemented, behind the scenes. 

I am saying merely that regarding the acoustical aspect of this one specific project, as of completion of Phase One  things have turned out poorly for the listener.

One knowledgeable music lover, a now-departed Eastman School Professor, wrote to me, “. . . my [listening] experiences in the new hall . . . have not provided me with an impetus to go and hear more.” Perhaps one day larger audiences will look forward to hearing music at the Eastman Theatre in part because the music just sounds so darn good—naturally rich, warm, and engaging. If the price is two or three decibels less of muddled, brightly projected sound levels, so be it. Loudness must not be allowed to trump simplicity.

How ironic that on my modest stereo I can play obsolete Mercury vinyl records, recorded by the “Eastman-Rochester Orchestra” in the Eastman Theatre nearly fifty years ago, which in certain important respects better convey the music to my ears than does the listening experience a fifty-dollar ticket can purchase today in the same hall. 

 

So Why Bother To Write?  [Warning: Philosophy]

Music expresses primal aspects of the complex metaphor within which we humans seem to have our being. Why else do we resonate so with music, and with its noise or delicacy according to our bent?

Music breathes dissonance and harmony, yearning and resolution, strife and repose. The listener is pressed, pulled, and lulled. We respond emotionally to music, but at the same time there is great value in simply observing each passing emotion, each perturbation, each soaring line, each fulfilling cadence, without becoming identified with it as is our common human tendency elsewhere.

Such fully involved yet dispassionately detached observation is portable into one’s entire life experience. That approach may at first seem paradoxical, yet it is more conscious a state than is any state related to the buffeting of transitory identified emotion.  

The greatest music invites us beyond vague inattention punctuated by superficial reaction. It invites us beyond mere hearing, into the deeper realm of attentive listening. The conscious act of deep listening so engages us that we may forget to cling to our supposed autonomy or indeed to any self-image at all. When music is heard so deeply, who is it that is listening?

 

The greatest music offers not escape, but a return to attention, to freedom.

    

    

… music heard so deeply
     That it is not heard at all, but you are the music
     While the music lasts.

 

--T.S. Eliot, from “The Dry Salvages,” No. 3 of “Four Quartets.”






If you have heard the new Eastman Theatre and wish to comment, kindly email:

bob789@rochester.rr.com

 

Bob Laird   

Rochester, NY

January 9, 2006

Edited May 18, 2008